Privacy Policy

Last updated: September 26, 2025

Welcome to Pawtner: VetAlliance. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, protect, and handle your information when you use our website and services.

1. Information We Collect

We may collect the following types of information from you:

• Personal Identification Information: Name, email address, phone number, and physical address when you register an account, book an appointment, or contact us.
• Pet Information: Details about your pets, such as their name, species, breed, and medical history, to provide veterinary services.
• Technical Data: We automatically collect data about your device and how you interact with our website, including your IP address, browser type, operating system, and a record of the pages you visit.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide Services: To manage your appointments, maintain your pet's medical records, and provide veterinary care.
• Communicate with You: To send you updates, confirmations, appointment reminders, and respond to your inquiries.
• Improve Our Services: To analyze website usage and user behavior to enhance the functionality and user experience of our platform.
• Security: To protect against fraud and unauthorized access to your account and our services.

3. Data Protection and Security

We are committed to ensuring the security of your data. We use a variety of security measures, including encryption, secure servers, and access controls, to protect your personal and pet information from unauthorized access, disclosure, or alteration.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

5. Your Choices and Rights

You have the right to access, update, or request the deletion of your personal information. If you have an account with us, you can typically manage your details directly within your user dashboard. For any other requests, please contact us.

6. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: vetallianceanimalclinic3305@gmail.com

Phone: 0977 213 2048